Returns & Exchanges
At Nere, we want you to be completely satisfied with your fashion choices, which is why we offer a 30-day return policy on all unworn items with original tags attached. Our streamlined process ensures that if a fit isn't perfect, your exchange or refund will be handled with ease.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing